Munguva pfupi yapfuura, VaCao, vanogara muBaoji Gaoxin 4th Road, vakanetsekana zvikuru.Akatenga kiyi yakangwara paSuning Tesco's official flagship store kweanopfuura 2,600 yuan, uye zvakatora inopfuura mwedzi kuti ave nematambudziko.Kunyangwe iyo mushure mekutengesa sevhisi ye smart lock yakaronga kushanya katatu kuti igadziriswe, dambudziko rakanga risati ragadziriswa.Nehasha, VaCao vakashandisa mari kutenga nekuisa kiyi yeimwe mhando.

VaCao vakaudza mutori wenhau weSanqin Metropolis Daily kuti muna June gore rakapera, akatenga "Bosch FU750 fingerprint smart lock" pane imwe nzvimbo yepamutemo yezvitoro inonzi Suning Tesco paTmall kweanopfuura 2,600 yuan.Mwedzi mumwe mushure mekunge smart lock yaiswa , Musuwo haugone kuvhurwa, uye munyoro mumhuri anoda simba rakawanda kuti avhure.

"Panguva iyoyo, ndakabata Suning.com.Vakandipa Bosch's customer service WeChat uye nhamba dzerunhare uye vakandikumbira kuti nditsvage mutengesi weBosch kuti azvigadzirise.Mushure mekunge mutengesi auya pamusuwo mushure mekutengesa, vakati zvinhu zvakatumirwa nemutengesi hazvienderane uye hazvigone kugadziriswa.Mutengesi akatumira kechipiri Mushure mekutengeswa, zvakanzi zvishongedzo hazvina kukwana.Kunyangwe kechitatu pakapera, vashandi havasati vagadzirisa dambudziko rakakura mushure mekuiswa. "

“Chinotonyanya kusekesa kana kuchema ndechekuti nomusi wa25 Zvita gore rakapera, ndave kupinda mumba, ndakanga ndisina kudhinda mafinger prints.Ndichingodhonza mubato, gonhi rakabva ravhurwa.Izvi zvakaita kuti mhuri yedu ifunge kuti kiyi yacho yakanga isina kuchengeteka zvachose.Kunyanya Usiku, ndaigara ndichinetseka pamusoro pekotsekano yemusuo uye ndaisagona kurara.”VaCao vakati pavakataurirana nemutengi webasa remutengi parunhare zvakare, basa revatengi rakataura kuti chigadzirwa chavo chaive chakanaka, asi pakanga paine dambudziko pamusuwo wemba.

Mutori wenhau akaona kubva muvhidhiyo yakapiwa naVaCao kuti musuo wakagadzirirwa nefingerprint smart lock inogona kuvhurwa nezwi rinokurumidza "kuvharwa" mushure mokunge musuo wakavharwa.Kana mubato wadhonzwa zvakare, gonhi rinogona kuvhurwa pasina kudzvanya chigunwe."Iri ndiro vhidhiyo randakatora apo smart lock yakakundikana panguva iyoyo."VaCao vakaudza vatori venhau kuti panguva ino, Suning.com basa revatengi rinobvunza vatengesi vari kutsvaga zvivharo zvakachenjera, uye mushure mokunge vatengesi vagara vachigadzirisa uye vachiri kusakwanisa kuzvishandisa, havachazoti "musuo hauna kukwana" Gamuchira.

Musi waJanuary 11, maererano nenhamba yefoni pane invoice yakapiwa naMnu Cao, mutori wenhau akadana Suning Tesco Yanliang Co., Ltd. kakawanda, asi hapana akapindura.Izvi zvisati zvaitika, vashandi vechirume vebasa revatengi ve "Bosch Smart Lock Customer Service Hotline" vakataura kuti nhare iyi yaive yebasa revatengi, kwete yekubvunzurudza mutori wenhau uye vakaramba kubvunzurudzwa nevatori venhau.Panguva imwecheteyo, mutori wenhau akaudzwa kuti chigadzirwa chakatengwa kuSuning.com, uye ikozvino kuti pane dambudziko, unofanira kubata Suning.com kuti igadzirise panzvimbo yavo.